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Terms of Service

Effective Date: June 20, 2026

These Terms of Service ("Terms") govern your access to collinspainting.net (the "Website") and the engagement of painting subcontractors through the Collins Painting Network ("Company," "we," "our," or "us"), headquartered in Windsor, Ontario, Canada. BY VISITING THE WEBSITE, SUBMITTING AN APPLICATION, OR CONSENTING TO RECEIVE ELECTRONIC COMMUNICATIONS, YOU AGREE TO BE BOUND BY THESE TERMS.


1. Network Overview

Collins Painting Network connects qualified, independent painting subcontractors ("Subcontractors," "Network Members," "you") with residential and commercial painting jobs ("Jobs") generated and managed by Collins Painting. Collins Painting acts as the sales, project management, and lead-generation layer; Network Members perform the physical labor as independent contractors — not employees.


2. Application & Approval

Application. Prospective Subcontractors apply via the Website. We may request references, work history, insurance certificates, and proof of competency.

Vetting. Collins Painting reviews each application and reserves the right to approve, defer, or decline any applicant at its sole discretion. Approval into the Network is not a guarantee of job assignment.

Independent Status. Approved Network Members are independent contractors. Nothing in these Terms creates an employment, agency, or partnership relationship. Network Members are responsible for their own taxes, insurance, equipment, crew, and compliance with all applicable laws.


3. Job Assignment & Scope

Job Board. Available jobs are posted on our digital job board. Network Members may accept or decline jobs at their discretion, subject to the terms posted with each job.

Scope of Work. Each job includes a written scope of work describing areas, surface conditions, products, colours, start date, and projected completion. Network Members must follow the agreed scope.

Change Orders. Price or timeline adjustments due to hidden conditions (moisture damage, mold, pest infestation, unsafe substrates, structural movement) must be documented and approved in writing before additional work proceeds.

Quality Standard. All work must meet Collins Painting's "Prep — Paint — Perfection" standard. Network Members are responsible for warranty-related callbacks on their own work.


4. Payment Terms

Payout Rates. Payout terms for each job are stated on the job board listing before acceptance. Payouts are calculated as agreed and are payable upon successful completion and customer sign-off.

Invoicing. Network Members submit completion documentation per the job requirements. Payment is processed within the timeframe specified per job (typically 7–14 business days of approved completion).

Late or Disputed Work. If work fails to meet the agreed scope or quality standard, Collins Painting may withhold or adjust payout pending remediation.

Accepted Methods. Payments are issued via e-transfer, direct deposit, or cheque as arranged.


5. Network Member Responsibilities

Network Members agree to:

  • Professional Conduct: Arrive on time, maintain a clean and safe job site, and treat customers' property with respect. No smoking, no mess, no unprofessional behavior.
  • Quality Materials: Use only the products specified by Collins Painting (typically Sherwin-Williams® and Benjamin Moore®). Never substitute off-brand or thinned paint.
  • Insurance: Maintain adequate liability insurance and WSIB coverage (where applicable). Provide certificates upon request.
  • Permits & Compliance: Comply with all building codes, safety regulations, and municipal bylaws.
  • Communication: Respond to job-related communications promptly and provide progress updates as requested.
  • Non-Solicitation: Network Members shall not solicit customers assigned through the Network for direct, off-book work. Violation may result in removal from the Network.

6. Workmanship Warranty

Network Members warrant their labor for two (2) years from the invoice date against peeling, blistering, or chipping caused by defective workmanship. Warranty claims must be remedied by the originating Network Member at no cost to Collins Painting or the customer. Full warranty details are on our Warranty page.

Exclusions: Normal wear, fading, or damage from weather, moisture intrusion, structural movement, or inadequate ventilation. Failures where the underlying surface was previously compromised but not visible at the estimate. Coatings or materials supplied contrary to our specifications.


7. Cancellation Policy

Network Members may decline or reschedule jobs up to 72 hours before the agreed start date without penalty. Unexcused abandonment of an accepted job may result in removal from the Network and liability for mobilization costs.


8. Mobile & Electronic Communications

8.1 Express Consent

Commercial electronic messages (SMS, MMS, RCS, email, or voice) are sent only after your clear, affirmative opt-in — for example, submitting the application form, replying YES, or signing a subcontractor agreement referencing these Terms.

8.2 Opt-In Disclosures

Every call-to-action includes: the program name ("Collins Painting Network"), our legal name and address, "Msg & data rates may apply," message frequency ("up to 4 msgs/mo" for promotions; job-status alerts up to one per workday), links to these Terms and our Privacy Policy, and a statement that consent is not a condition of participation.

8.3 Opt-Out / Help

Text STOP (or END, CANCEL, UNSUBSCRIBE, QUIT) to cancel, or HELP for assistance. A confirmation of your opt-out is the final message you'll receive.

8.4 Carrier & Delivery Disclaimer

Wireless carriers do not guarantee message delivery and are not liable for delayed or undelivered messages.

8.5 Record-Keeping

We log the phone number/email, opt-in method, timestamp, IP address (for web forms), and any relevant screenshots for at least three (3) years to demonstrate compliance.

8.6 Canadian Anti-Spam Legislation (CASL)

For Canadian recipients, every electronic message is a "Commercial Electronic Message" under CASL. We obtain express consent unless an exemption applies; clearly identify ourselves and provide contact data; and include a working unsubscribe link or keyword, functional for at least 60 days.


9. Privacy

Our separate Privacy Policy explains what personal information we collect, how we safeguard it, and your rights of access or correction.


10. Website Content & Acceptable Use

The Website's content is provided "as-is" for general information. We strive for accuracy but do not guarantee completeness or suitability. You may not scrape, copy, or republish any text, images, or code without written permission; nor may you use the Website to transmit unlawful, harmful, or unsolicited content.


11. Limitation of Liability

To the fullest extent allowed by law, Collins Painting is not liable for any indirect, incidental, special, consequential, or punitive damages, or lost profits/revenue, arising from your use of the Website or participation in the Network. Our aggregate liability for any claim is limited to the amount of payouts received by the Network Member for the specific job giving rise to the claim.


12. Indemnification

Network Members agree to indemnify and hold harmless Collins Painting, its owners, employees, and agents from any claims, damages, or expenses arising out of: (a) breach of these Terms; (b) negligent or wrongful acts; or (c) failure to secure the work site or comply with safety regulations.


13. Governing Law & Venue

These Terms are governed by the laws of the Province of Ontario and applicable federal laws of Canada. The courts of Windsor, Ontario have exclusive jurisdiction over any dispute.


14. Changes to These Terms

We may amend these Terms at any time. Changes take effect when posted on this page with an updated "Effective Date." Continued use of the Website or the Network after notice constitutes acceptance.


15. Contact Us

Collins Painting Network
Windsor, Ontario, Canada
Phone: (226) 773-1343
Email: network@collinspainting.ca


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